Deepening Water Service 100 Million Benchmark for the Industry Tree

tly, a water company because there is no honor hiscompensation: 100 000 000 water customers to
commitment to provide customers with after-salespurchase finished products, in 15 days found that the
service, have been consumer complaints, as theprice is lower than other sales channels water 100
media contact the company, the phone has becomemillion, 100 million water customers to double the
a private telephone. So irresponsible, so thatprice difference compensation; 12 124 plan: Beijing,
consumers sudden and devastating sense of mistrustTianjin, Shanghai, Xi'an and other 100 000 000 water
and deception. Media after the incident was quicklycovered 12 cities, where In 100 million purchase of
lead to more water appliance business people andwater treatment equipment, water purification, the
even industry wide question.100 million water purification center in order to
Currently there is heavy industry, many companiesconfirm 1 hour, 24 hours after order confirmation
sell the phenomenon of light service, and consumerdoor installed; products, 100 million water purification
interests are closely related to the service links asexcellent known manufacturers launched joint Kai 7
there is a big vacancy. Such as: Many businesses onlydays no reason to return: that is, customers in 100
provide water purification equipment sales, does notmillion to purchase water treatment equipment
provide the appropriate post-service consumers toinstalled after the purchase, such as the effect on
buy products, until the time of need to replace thethe use of dissatisfied customers, 7 days can be no
filter, supplies the time, had to be painstakinglyreason to return.
contact the factory or even themselves. With theIn addition to responsibility for their own products,
long-term accumulation of these problems, other100 million water purification industry took the
consumers to purchase water purification equipmentinitiative to assume responsibility. According to
gradually, "stay away" and become the bottleneck ofreports, March 15, 2010, 100 million clean water in the
industrial development. It is based on customer'scountry launched the "worry-free service to find
pressing needs, 100 million water service brand cameorphans water machine" activities in the country 100
into being, through efforts to build water treatmentmillion water services within the network to find
industry sales + service brand, and constantly"orphaned" water purifier. After the purchase of
promote the industry overall, healthy development.water purification equipment, all customers can not
It is reported that 100 million clean water since 2002,find the service or service provider does not offer
it invested heavily in developing a CRM customerservices that can take the initiative to contact 100
relationship management system, and direct and000 000 water, 100 million water will undertake
China Mobile, to develop an interactive SMS platformfollow-up services; if 100 million is no standard
to provide consumers with interactive services; 2007,accessories and water the filter will be separate
100 million net Water launched the "national chain ofpurchases for customers; to be unable to purchase
professional services" concept of operations, launchedproducts, 100 million water will provide TM, machine
a new service brand - worry-free service and adjustupgrades and other services, minimizing the loss of
the organizational structure of the 100 million tocustomers.
establish an independent water purification technologyIndustry professionals said there is water appliances
service center; in 2008, Yijia water further chain Buju,industry's own uniqueness, product sales growth
continue to optimize product the brand name "E +"alone does not mean that the sound system
brand philosophy, improving service quality, to provideindustry, after-sales service should not be ignored! At
consumers with more convenient and comprehensivethis time the industry is urgently needed insight into
shopping experience and professional, healthy waterthe problems that the initiative to enhance the
treatment equipment. Up to now, 100 million waterforward-looking businesses, 100 million water
accumulated a broad customer base, and receivedpurification product sales + service development
high praise from customers!model conforms to industry needs, not only for its
In recent days, continue to optimize services for theown sustainable development laid the foundation for
brand, improve industry service standards, 100 000the industry set a benchmark for long-term
000 water service has launched a number ofdevelopment!
commitments, including 15 days, double the price of