| In this issue, I will share my experience acquired from | | | | demonstrated by appropriate measures and target. |
| the conglomerate and its operating companies. For | | | | Case Study on Public Responsibility and Citizenship |
| the purpose of this article, I will articulate the Public | | | | In most of the companies I work with, minimum |
| Responsibility and Citizenship which is one of the | | | | emphasis is put in placed to address these issues. |
| Eleven Values and Concepts in Malcolm Baldrige | | | | Most of the time, it is reactive to problem pertaining |
| Criteria. As before, I will use case studies to show | | | | to it. While most companies attempted to comply to |
| how some of the companies implement them. | | | | the legal and regulatory requirements, non has a plan |
| To recap, below are the Eleven Core Values and | | | | to exceed the requirement to it advantage. At times, |
| Concepts of Baldrige Criteria:- | | | | compliance are done only when authority come along |
| Visionary Leadership | Customer-Driven Excellence | | | | | for inspection. |
| Organizational and Personal Learning | Valuing | | | | On the other hand, all companies complied to the |
| Employees and Partners | Agility | Focus on the Future | | | | export environmental requirement due to the |
| | Managing for Innovation | Management by Fact | | | | | stringent export controls. As this has a direct impact |
| Public Responsibility and Citizenship | Focus on Results | | | | to the sales revenue, there is no incidence |
| and Creating Value | Systems Perspective | | | | organization is ignoring the export safety, health and |
| I will deal with the one of the Value in bold letters in | | | | environmental requirements. |
| this article as below:- | | | | Opportunity for Improvement |
| Articulated Public Responsibility and Citizenship | | | | I came across an electronic company in the United |
| An organization's leaders should stress responsibilities | | | | States has taken one environmental issue as a |
| to the public, ethical behavior, and the need to | | | | strategic issue. This company has a structure |
| practice good citizenship. | | | | program to reduced the energy consumption in order |
| Leaders should be role models for your organization in | | | | to reduced its fuel usage. Not only it reduces impact |
| demonstrating the practice of business ethics and | | | | to the environment, it also brings about cost saving in |
| public health, safety, and the environment. New | | | | term of reduction in energy usage. It has done to an |
| product planning should include anticipation of adverse | | | | extent that it save the organization several million |
| impacts from production, distribution, transportation, | | | | dollars in terms of operation expenses. |
| use, and disposal of your products. Hence, an | | | | Companies should take this example as look critically |
| effective planning to prevent it | | | | its operation. As most of the waste come from the |
| Leaders of organizations should stress to not merely | | | | operations, perhaps look hard enough to the |
| comply to the local and export law and regulatory | | | | operation and focus on how to reduce the waste |
| requirements, but they should treat these and related | | | | into the waste treatment plan. By doing so, it will |
| requirements as opportunities for improvement | | | | certainly reduce the waste hence reduce the material |
| "beyond mere compliance". All these should be | | | | cost. |